Refund policy

🧵 ModaFabrica Return & Exchange Policy

At ModaFabrica, your satisfaction is our priority. We take great pride in offering premium-quality fabrics that reflect the rich heritage of Pakistani culture. If, for any reason, you are not completely satisfied with your purchase, we’re here to make it right.

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✅ Eligibility for Exchange

We offer easy exchanges within 7 days of delivery for eligible products.
To qualify for an exchange:

• The fabric must be unused, unwashed, and uncut.

• The item must be returned in its original packaging with tags and invoice.

• Exchanges are allowed for size, color, or product defects.

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🚫 Non-Exchangeable Items

Please note, we do not offer exchanges or returns for:

• Fabrics that have been cut, stitched, or altered.

• Items purchased during clearance or sale events.

• Custom-stitched or made-to-order products.

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🔄 Exchange Process

Contact our customer support team within 7 days of receiving your order via:
📩 Email: support@modafabrica.com
📞 WhatsApp: +923175771027

Provide your order number, product details, and reason for exchange.

Our team will guide you through the return process and address.
Once we receive and inspect the product, we’ll process your exchange or store credit within 3–5 working days.

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🚚 Return Shipping

Customers are responsible for the return shipping cost, unless the product received is defective or incorrect.

In case of a wrong or damaged item, we will cover the return and replacement shipping charges.

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💎 Our Promise

We aim to provide a worry-free shopping experience that celebrates Pakistani craftsmanship and customer trust. Every thread we deliver is a reflection of our dedication to quality and culture.

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📞 Need Help?

For any questions, please reach out:
📩 Email: support@modafabrica.com
📞 WhatsApp: +923175771027
📸 Instagram: @modafabrica